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AI Solutions for a Sustainable Tomorrow

Optimize operations and automate customer service with smart waste management and AI recycling solutions.

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White paper

A Step-by-Step Guide to Customer Service Automation:

Implementing AI Chat and Voice Bot in Waste Management and Recycling

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Who will benefit

Public and private waste management
Public and private waste management
Public and private waste management
Recycling companies
Recycling companies
Recycling companies
Customers and citizens
Customers and citizens
Customers and citizens

We make sure your services are available 24/7. Your customers save valuable time by getting direct answers without the hassle of searching the internet. 

Increase the efficiency of your customer service and improve accessibility to public services with intelligent waste management solutions.  

We dovetail our AI tools with your systems - for example by connecting them to sales tools, databases, etc. -to take the strain off your organisation to the maximum

Increase your reuse rates and fulfil government requirements by encouraging customers to act sustainably  

Our Solutions

AI Chat and Voice Bot

Customer service automation with the latest generation of AI-based chatbots and voicebots that can process enquiries and perform actions independently, such as sending quotes, creating orders or planning tours. Trained with extensive recycling regulations, guidelines and circular economy data, our AI agents improve customer satisfaction and reduce the workload on your employees.

AI Chat and Voice Bot

Customer service automation with the latest generation of AI-based chatbots and voicebots that can process enquiries and perform actions independently, such as sending quotes, creating orders or planning tours. Trained with extensive recycling regulations, guidelines and circular economy data, our AI agents improve customer satisfaction and reduce the workload on your employees.

AI Chat and Voice Bot

Customer service automation with the latest generation of AI-based chatbots and voicebots that can process enquiries and perform actions independently, such as sending quotes, creating orders or planning tours. Trained with extensive recycling regulations, guidelines and circular economy data, our AI agents improve customer satisfaction and reduce the workload on your employees.

AI Consulting

From support and hosting to the development of customer-specific AI systems and innovative automation solutions, our services are designed to digitalize your processes and increase operational efficiency in your company.
We are your specialist for AI in private and municipal waste management.

AI Consulting

From support and hosting to the development of customer-specific AI systems and innovative automation solutions, our services are designed to digitalize your processes and increase operational efficiency in your company.
We are your specialist for AI in private and municipal waste management.

AI Consulting

From support and hosting to the development of customer-specific AI systems and innovative automation solutions, our services are designed to digitalize your processes and increase operational efficiency in your company.
We are your specialist for AI in private and municipal waste management.

RecyclingMonitor Integration

1648 AI offers customised products for the waste management industry. Among others, we cooperate with “RecyclingMonitor”, an established software partner for SME waste management companies, recycling centre operators and sustainability pioneers

The ‘ReAct module’ from RecyclingMonitor can be integrated into the 1648 AI chat and voicebots, a supplement specially tailored to the circular economy and sustainability that supports customers in making sustainable decisions based on personal preferences and local infrastructure. With ReAct (for“ReDuce, ReUse und ReCycling”), the information and advice obligations under EU law can be fulfilled around the clock, in multiple languages and via new, low-threshold communication channels (WhatsApp, chat on website, email). 

We are the AI specialist in waste management

We utilize the latest AI and automation technologies

We are pragmatic, fast and tried & tested by SMEs

Contact us today to discover how our solutions can make a difference

Use Cases

Use Cases

Use Cases

Use Cases